Shipping policy

Shipping & Return Policy

AJBI.STORE

Thank you for shopping with AJBI.STORE. We are committed to providing a smooth and reliable shopping experience.

Shipping Policy

  • We process and dispatch orders within 1–3 business days after payment confirmation.

  • Estimated delivery time is 7 business days from the date of shipment.

  • Delivery times may vary depending on your location, public holidays, weather conditions, or courier delays.

  • Once your order is shipped, tracking information will be provided if available.

Return Policy

  • We offer a 5-day return policy from the date of delivery.

  • To be eligible for a return, the item must be:

    • Unused and in its original condition.

    • Returned with all original packaging, tags, and accessories.

    • Accompanied by proof of purchase.

Non-Returnable Items

The following items are not eligible for return:

  • Used or damaged products caused by customer misuse.

  • Items returned after the 5-day return period.

  • Products marked as non-returnable or final sale.

Return Process

To request a return, please contact our support team within 5 days of receiving your order.

Email: ajbi.store1996@gmail.com

Please include:

  • Your order number

  • Product details

  • Reason for return

  • Photos (if the item is damaged or defective)

Once your return request is approved, we will provide instructions for returning the item.

Refunds

  • Refunds will be processed after the returned item has been received and inspected.

  • Approved refunds will be issued to the original payment method.

  • Refund processing times may vary depending on your payment provider.

Contact Us

For any questions regarding shipping, returns, or refunds, please contact:

AJBI.STORE
Email: ajbi.store1996@gmail.com